Operations & Execution Management
The core day-to-day processes involved in producing goods or delivering services, managing resources, and ensuring operational performance.
Process Stages
Demand & Capacity Planning
OPS_S01Forecasting demand, planning production/service capacity, and scheduling resources (materials, labor, equipment).
Production / Service Execution
OPS_S02The actual process of manufacturing goods or delivering services according to plans and quality standards.
Inventory & Materials Management
OPS_S03Managing raw materials, work-in-progress (WIP), and finished goods inventory levels, including storage, movement, and replenishment.
Quality Control & Assurance
OPS_S04Monitoring and ensuring that products or services meet defined quality standards through inspections, testing, and process controls.
Maintenance & Asset Management
OPS_S05Maintaining equipment, facilities, and other assets to ensure operational readiness and minimize downtime.
Logistics & Distribution (Outbound)
OPS_S06Managing the storage, transportation, and delivery of finished goods to customers or distribution centers (overlaps with O2C fulfillment).
Operational Performance Monitoring & Reporting
OPS_S07Tracking key operational metrics, analyzing performance, identifying bottlenecks, and reporting on efficiency and effectiveness.
Measuring this lifecycle
Required across stages
Critical for quality