Master Data ManagementSTD_2039v1

Customer Master Golden Record

Ensures single, authoritative customer record exists per unique business entity.

Owner: Unassigned
Updated: 10/31/2025
Business Rule

Multiple customer records fragment data, duplicate marketing spend, and confuse customer service.

Technical Implementation
MDM process with fuzzy matching on name, tax ID, address. Merge duplicates into golden record.
Examples
Good practices vs common violations
Good Examples

One master record for Acme Corp with all attributes complete

Poor Examples (Violations)

Three records for Acme Corp

ACME Corporation

Acme Co.

Additional Information
Target Industries
All
Status
active
Local Network
DQ Improvements
Data quality dimensions improved by this standard
Uniqueness (Objects)
high

The degree to which objects (of the real world) occur only once as a record in a data file.

Type: prevents

Uniqueness (Records)
high

The degree to which records occur only once in a data file.

Type: prevents

Quick Stats
Related KPIs0
DQ Improvements2
Versionv1
API Access
GET /api/standards/customer-master-golden-record