Service Levelv1

On-Time Performance (Vessel/Flight/Truck)

The percentage of arrivals or departures that occur within a predefined time window of the schedule.

Owner: Unassigned
Updated: 10/30/2025
Calculation Formula
ENGLISH
(Number of On-Time Events / Total Number of Events) * 100
Python Example
If 900 out of 1000 trucks arrive within their scheduled 1-hour window, the on-time performance is 90%.
Entity Applicability
Which business entities use this KPI
Standard Calculation
8 of 8 entities
100%
Entity-Specific Notes

A critical measure of service reliability and network predictability.

Entity List (8)
MENA-01•Dubai Terminal
EU-02•Hamburg Terminal
HQ•Headquarters
ASIA-02•Hong Kong Terminal
EU-01•Rotterdam Terminal
ASIA-01•Singapore Hub
US-01•US East Terminal
US-02•US West Terminal
Additional Information
Industry
Transportation & Logistics
Tags
Transportation & Logistics
Status
active
Local Network
Data Quality Dependencies
Critical DQ dimensions for this KPI
Accuracy
high

The degree of closeness of data values to real values.

Critical for On-Time Performance (Vessel/Flight/Truck) accuracy and reliability

Completeness (Data values)
high

The degree to which all required data values are present.

Critical for On-Time Performance (Vessel/Flight/Truck) accuracy and reliability

Completeness (Data values of an attribute)
high

The degree to which all required data values of an attribute are present.

Critical for On-Time Performance (Vessel/Flight/Truck) accuracy and reliability

Timeliness
high

The degree to which the period between the time of creation of the real value and the time that the dataset is available is appropriate.

Critical for On-Time Performance (Vessel/Flight/Truck) accuracy and reliability

Quick Stats
DQ Dependencies4
Applicable Entities8/8
Versionv1
API Access
GET /api/kpis/on-time-performance-vessel-flight-truck