Incident Managementv1

Mean Time To Detect (MTTD)

Average time between when an incident occurs and when it is detected.

Owner: Unassigned
Updated: 10/30/2025
Calculation Formula
ENGLISH
Sum of Detection Times / Number of Incidents
Python Example
If 10 incidents took average 15 minutes to detect, MTTD is 15 minutes.
Entity Applicability
Which business entities use this KPI
Standard Calculation
8 of 8 entities
100%
Entity-Specific Notes

Lower MTTD enables faster response and reduces incident impact.

Entity List (8)
MENA-01•Dubai Terminal
EU-02•Hamburg Terminal
HQ•Headquarters
ASIA-02•Hong Kong Terminal
EU-01•Rotterdam Terminal
ASIA-01•Singapore Hub
US-01•US East Terminal
US-02•US West Terminal
Additional Information
Industry
All
Tags
All
Status
active
Local Network
Data Quality Dependencies
Critical DQ dimensions for this KPI
Accuracy
high

The degree of closeness of data values to real values.

Critical for Mean Time To Detect (MTTD) accuracy and reliability

Completeness (Data values)
high

The degree to which all required data values are present.

Critical for Mean Time To Detect (MTTD) accuracy and reliability

Timeliness
high

The degree to which the period between the time of creation of the real value and the time that the dataset is available is appropriate.

Critical for Mean Time To Detect (MTTD) accuracy and reliability

Quick Stats
DQ Dependencies3
Applicable Entities8/8
Versionv1
API Access
GET /api/kpis/mean-time-to-detect-mttd